Direct Line Tele Response reviews

1592862874

Yohannon Hadden

google

Thank you for your candor Yohannon. We don't see that you are actually a client of ours though. Please advise us with your account number and we will reach out directly to you to resolve any inconsistencies you may be experiencing. If you would please email us at [email protected] so that we can address this matter directly.

1592867057

2

Only posting this review because I got a "please post a review of us" spam. This is an incredibly unprofessional practice that comes across as needy nagging; it also practically BEGS for bad/mediocre reviews. Added one star because the service works, albeit inconsistently; would replace with a well programmed phone system once the opportunity arises.

1592931566

Patricia Davis

google

Thank you Patricia for being such a valued client. We appreciate you taking the time to submit a 5 star review for our answering services. Many thanks again!

1592936869

5

Direct Line has been consistently reliable. Their team is friendly and professional. Their response time to issue or questions is excellent. Compared to our last vendor for this service they are over and above in all areas. We are extremely happy with their services.

1498088824

Kimmie Miceli

google

5

The absolute BEST answering company! They are consistently professional, courteous, and responsive to everything we need. I am a Service Coordinator for a Commercial HVAC Service Company, and DirectLine has catered to our every request and need to make our business run smoothly after hours. There are times that I have to make changes to our schedule, as that is the nature of our business, and DirectLine is always there to make the changes, stay organized on their end, and communicate that all changes have in fact been changed on their end. Communication is key and they get an A+ for their communication. We have requested many things from DirectLine and they have ALWAYS come through for us, and have NEVER let us down, not once! Their attention to detail is on point. I have never received messages that are incorrect - from the spelling of names and phone numbers all the way to the type of message that is being relayed. My favorite vendor to work with, hands down : )

1608237546

Barbara Petro

google

Many thanks Barbara for taking the time to recommend our Bay Area 24 hour live answering services. Your endorsement and loyalty are both greatly appreciated.

1608389865

5

Direct Line are effecient and effective with receiving and forwarding our after hours technical support calls.

1472251005

Greg Woolley

google

5

I would recommend Direct Line Services - great job